{"id":1561,"date":"2020-05-06T14:43:52","date_gmt":"2020-05-06T13:43:52","guid":{"rendered":"https:\/\/support.pt.lu\/?page_id=1561"},"modified":"2024-01-05T15:31:11","modified_gmt":"2024-01-05T14:31:11","slug":"2fa-two-factor-authentication","status":"publish","type":"page","link":"https:\/\/support.pt.lu\/fr\/2fa-two-factor-authentication\/","title":{"rendered":"2fa authentification \u00e0 deux facteurs"},"content":{"rendered":"<figure class=\"wp-block-gallery aligncenter has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"377\" data-id=\"1625\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_brief_desc-1024x377.png\" alt=\"\" class=\"wp-image-1625\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_brief_desc-1024x377.png 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_brief_desc-300x111.png 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_brief_desc-768x283.png 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_brief_desc.png 1357w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Table des mati&#xE8;res<\/h2>\n\n\n\n<ul>\n\t<li><a href=\"#faq\">FAQ &#x2013; Questions fr&#xE9;quemment pos&#xE9;es<\/a><\/li>\n\t<li><a href=\"#activating_2fa\">Activation<\/a>\n\t<ul>\n\t\t<li><a href=\"#sms_activation\">Activation par SMS<\/a><\/li>\n\t\t<li><a href=\"#totp_activation\">Activation TOTP<\/a><\/li>\n\t<\/ul>\n\t<\/li>\n\t<li><a href=\"#login\">Connexion<\/a>\n\t<ul>\n\t\t<li><a href=\"#sms_login\">Connexion par SMS<\/a><\/li>\n\t\t<li><a href=\"#totp_login\">Connexion TOTP<\/a><\/li>\n\t\t<li><a href=\"#set_up_trusted_device\">Configuration d&#x2019;un appareil de confiance<\/a><\/li>\n\t<\/ul>\n\t<\/li>\n\t<li><a href=\"#reset_2fa\">R&#xE9;initialisation du 2FA<\/a><\/li>\n\t<li><a href=\"#remove_trusted_device\">Supprimer un appareil de confiance<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq\">FAQ<\/h2>\n\n\n\n<p><strong>Qu&#x2019;est-ce que le 2FA ?<\/strong><\/p>\n\n\n\n<p>L&#x2019;authentification &#xE0; deux facteurs (2FA) est une m&#xE9;thode qui permet d&#x2019;acc&#xE9;der &#xE0; un certain service uniquement apr&#xE8;s avoir &#xE9;t&#xE9; v&#xE9;rifi&#xE9; par deux m&#xE9;thodes diff&#xE9;rentes. La premi&#xE8;re avec votre mot de passe et la seconde avec un code g&#xE9;n&#xE9;r&#xE9; par une application ou que vous recevez par SMS.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Qu&#x2019;est-ce que le TOTP\/OTP ?<\/strong><\/p>\n\n\n\n<p>TOTP = time-based one-time password<br>OTP = one-time password<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Et si je perds mon t&#xE9;l&#xE9;phone ?<\/strong><\/p>\n\n\n\n<p>Si vous perdez votre t&#xE9;l&#xE9;phone et n&#x2019;avez plus acc&#xE8;s &#xE0; votre compte, veuillez contacter notre service d&#x2019;assistance.<\/p>\n\n\n\n<p>Si vous avez toujours acc&#xE8;s &#xE0; votre compte, supprimez le t&#xE9;l&#xE9;phone perdu dans la liste des appareils. Si vous avez utilis&#xE9; l&#x2019;application pour l&#x2019;authentification &#xE0; deux facteurs, vous pouvez r&#xE9;initialiser le secret en cliquant sur &#x201C;R&#xE9;initialiser OTP&#x201D;.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Qu&#x2019;est-ce qu&#x2019;un secret ?<\/strong><\/p>\n\n\n\n<p>Le secret est une cl&#xE9;, que vos applications utilisent pour g&#xE9;n&#xE9;rer votre mot de passe unique. Il s&#x2019;agit du code du QR que vous avez scann&#xE9; avec votre application, qui se trouve &#xE9;galement sous le code QR. Ce secret ne doit &#xEA;tre partag&#xE9; avec personne.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"activating_2fa\">Activation<\/h2>\n\n\n\n<p>Avant l&#x2019;activation, v&#xE9;rifiez que vous avez configurez un num&#xE9;ro de t&#xE9;l&#xE9;phone portable dans le menu &#x201C;R&#xE9;cup&#xE9;ration du mot de passe&#x201D;.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connexion &#xE0; votre compte de courrier &#xE9;lectronique POST :&#xA0;<a href=\"https:\/\/webmail.pt.lu\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/webmail.pt.lu<\/a><\/li>\n\n\n\n<li>Acc&#xE9;dez &#xE0; vos param&#xE8;tres<\/li>\n\n\n\n<li>Dans la rubrique &#x201C;S&#xE9;curit&#xE9; du compte&#x201D;, s&#xE9;lectionnez &#x201C;Authentification &#xE0; deux facteurs&#x201D;.<\/li>\n\n\n\n<li>S&#xE9;lectionnez l&#x2019;option &#x201C;Activer 2FA&#x201D;. ***<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"488\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step1-1024x488.jpg\" alt=\"\" class=\"wp-image-1564\" style=\"width:510px;height:243px\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step1-1024x488.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step1-300x143.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step1-768x366.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step1.jpg 1338w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Activation par SMS<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Apr&#xE8;s avoir cliqu&#xE9; sur &#x201C;Activer 2FA&#x201D;, s&#xE9;lectionnez l&#x2019;option que vous souhaitez utiliser. Cliquez sur &#x201C;SMS&#x201D;.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"481\" data-id=\"1569\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step2-1-1024x481.jpg\" alt=\"\" class=\"wp-image-1569\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step2-1-1024x481.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step2-1-300x141.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step2-1-768x361.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step2-1.jpg 1346w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n<p>Apr&#xE8;s avoir entrer votre num&#xE9;ro de t&#xE9;l&#xE9;phone, veuillez attendre qu&#x2019;un SMS vous soit envoy&#xE9;. Le SMS contiendra un code de v&#xE9;rification &#xE0; 6 chiffres, que vous pourrez entrer sur l&#x2019;&#xE9;cran de v&#xE9;rification.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"481\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step3_SMS-1024x481.jpg\" alt=\"\" class=\"wp-image-1568\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step3_SMS-1024x481.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step3_SMS-300x141.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step3_SMS-768x361.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step3_SMS.jpg 1345w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n\n\n\n<p>Une fois confirm&#xE9;, vous verrez des param&#xE8;tres suppl&#xE9;mentaire, dans lequel vous pouvez personnaliser votre authentification &#xE0; deux facteurs. En outre, il est recommand&#xE9; de modifier\/cr&#xE9;er un nom distinct pour votre appareil.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"483\" data-id=\"1571\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step4-1024x483.jpg\" alt=\"\" class=\"wp-image-1571\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step4-1024x483.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step4-300x142.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step4-768x362.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step4.jpg 1339w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n<p><strong>Activation<\/strong>&#xA0;<strong>TOTP<\/strong><\/p>\n\n\n\n<p>Veuillez ouvrir l&#x2019;application et scanner le code QR figurant dans votre webmail. Si vous ne pouvez pas scanner le code QR, vous pouvez entrer le code sous le code QR manuellement dans votre application. Suivez les &#xE9;tapes suivantes pour activer l&#x2019;application. (De pr&#xE9;f&#xE9;rence, affichez le code QR sous forme de liste)<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step5_TOTP-1024x551.jpg\" alt=\"\" class=\"wp-image-1587\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step5_TOTP-1024x551.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step5_TOTP-300x161.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step5_TOTP-768x413.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Step5_TOTP.jpg 1344w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"login\">Connexion<\/h2>\n\n\n\n<p>Une fois connect&#xE9;, il vous sera demand&#xE9; de choisir votre m&#xE9;thode d&#x2019;authentification.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"694\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_1-1024x694.jpg\" alt=\"\" class=\"wp-image-1574\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_1-1024x694.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_1-300x203.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_1-768x521.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_1.jpg 1342w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"sms_login\">Connexion par SMS<\/h3>\n\n\n\n<p>Si vous avez choisi de recevoir le code par SMS, il vous sera demand&#xE9; d&#x2019;entrer le code qui se trouve dans l&#x2019;application SMS de votre t&#xE9;l&#xE9;phone.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-4 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"648\" data-id=\"1603\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_SMSstep2-1024x648.jpg\" alt=\"\" class=\"wp-image-1603\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_SMSstep2-1024x648.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_SMSstep2-300x190.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_SMSstep2-768x486.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_SMSstep2.jpg 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n<p>Vous pouvez d&#xE9;finir un nom d&#x2019;appareil et cliquer sur &#x201C;Ne pas demander &#xE0; nouveau sur cet appareil&#x201D; si vous &#xEA;tes sur un appareil de confiance et que vous ne voulez pas &#xEA;tre demand&#xE9; &#xE0; chaque connexion.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-5 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"695\" data-id=\"1576\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3-1024x695.jpg\" alt=\"\" class=\"wp-image-1576\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3-1024x695.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3-300x203.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3-768x521.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3.jpg 1346w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"totp_login\">Login: OTP Application<\/h3>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-6 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"648\" data-id=\"1640\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_OTPstep2-1024x648.jpg\" alt=\"\" class=\"wp-image-1640\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_OTPstep2-1024x648.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_OTPstep2-300x190.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_OTPstep2-768x486.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_phonescreen_OTPstep2.jpg 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"set_up_trusted_device\">Configurer un appareil de confiance<\/h2>\n\n\n\n<p>Vous pouvez d&#xE9;finir un nom d&#x2019;appareil et cliquer sur &#x201C;Ne pas demander &#xE0; nouveau sur cet appareil&#x201D; si vous &#xEA;tes sur un appareil de confiance et que vous ne voulez pas &#xEA;tre demand&#xE9; &#xE0; chaque connexion.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-7 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"695\" data-id=\"1576\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3-1024x695.jpg\" alt=\"\" class=\"wp-image-1576\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3-1024x695.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3-300x203.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3-768x521.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_Login_3.jpg 1346w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reset_2fa\">R&#xE9;initialiser votre OTP<\/h2>\n\n\n\n<p><strong>Attention<\/strong>: Pour que votre compte soit le plus s&#xFB;r possible, nous vous recommandons de ne pas d&#xE9;sactiver la 2FA.<\/p>\n\n\n\n<p>La suppression de cette couche de s&#xE9;curit&#xE9; suppl&#xE9;mentaire pourrait faciliter l&#x2019;acc&#xE8;s &#xE0; votre compte.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Pour r&#xE9;initialiser votre OTP :<\/p>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connectez-vous &#xE0; votre compte de webmail POST:&#xA0;<a href=\"https:\/\/webmail.pt.lu\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/webmail.pt.lu<\/a><\/li>\n\n\n\n<li>Acc&#xE9;dez &#xE0; vos param&#xE8;tres<\/li>\n\n\n\n<li>Dans la rubrique &#x201C;S&#xE9;curit&#xE9; du compte&#x201D;, s&#xE9;lectionnez &#x201C;Authentification &#xE0; deux facteurs&#x201D;.<\/li>\n\n\n\n<li>S&#xE9;lectionnez &#x201C;Reset OTP&#x201D;.<\/li>\n\n\n\n<li>Une fen&#xEA;tre appara&#xEE;tra pour confirmer que vous souhaitez d&#xE9;sactiver l&#x2019;authentification &#xE0; deux facteurs. S&#xE9;lectionnez &#x201C;R&#xE9;initialiser&#x201D; pour confirmer.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-8 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"461\" data-id=\"1597\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset-1024x461.jpg\" alt=\"\" class=\"wp-image-1597\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset-1024x461.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset-300x135.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset-768x346.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset-1536x691.jpg 1536w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-9 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"448\" data-id=\"1598\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset_2-1024x448.jpg\" alt=\"\" class=\"wp-image-1598\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset_2-1024x448.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset_2-300x131.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset_2-768x336.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset_2-1536x672.jpg 1536w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/reset_2.jpg 1916w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"remove_trusted_device\">Supprimer un appareil<\/h2>\n\n\n\n<p>Vous pouvez &#xE9;galement supprimer un appareil de confiance en s&#xE9;lectionnant votre appareil dans la liste des appareils. Sachez que la prochaine fois que vous vous connecterez &#xE0; partir du dispositif de retrait, il vous sera demand&#xE9; &#xE0; chaque fois de saisir &#xE0; nouveau votre code OTP.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connectez votre compte de webmail POST:&#xA0;<a href=\"https:\/\/webmail.pt.lu\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/webmail.pt.lu<\/a><\/li>\n\n\n\n<li>Acc&#xE9;dez &#xE0; vos param&#xE8;tres<\/li>\n\n\n\n<li>Dans la section &#x201C;S&#xE9;curit&#xE9; du compte&#x201D;, s&#xE9;lectionnez &#x201C;Authentification &#xE0; deux facteurs&#x201D;.<\/li>\n\n\n\n<li>S&#xE9;lectionnez l&#x2019;appareil que vous souhaitez supprimer.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-10 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"448\" data-id=\"1605\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device1-1024x448.jpg\" alt=\"\" class=\"wp-image-1605\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device1-1024x448.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device1-300x131.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device1-768x336.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device1-1536x672.jpg 1536w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device1.jpg 1916w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-11 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"449\" data-id=\"1606\" src=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device2-1024x449.jpg\" alt=\"\" class=\"wp-image-1606\" srcset=\"https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device2-1024x449.jpg 1024w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device2-300x131.jpg 300w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device2-768x337.jpg 768w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device2-1536x673.jpg 1536w, https:\/\/support.pt.lu\/wp-content\/uploads\/2020\/05\/2FA_remove_device2.jpg 1917w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"\/><\/figure>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Table des mati&#xE8;res FAQ &#x2013; Questions fr&#xE9;quemment pos&#xE9;es Activation Activation par SMS Activation TOTP Connexion Connexion par SMS Connexion TOTP Configuration d&#x2019;un appareil de confiance R&#xE9;initialisation du 2FA Supprimer un appareil de confiance FAQ Qu&#x2019;est-ce que le 2FA ? L&#x2019;authentification &#xE0; deux facteurs (2FA) est une m&#xE9;thode qui permet d&#x2019;acc&#xE9;der &#xE0; un certain service uniquement &#x2026; <a href=\"https:\/\/support.pt.lu\/fr\/2fa-two-factor-authentication\/\" class=\"more-link\">Continuer la lecture de <span class=\"screen-reader-text\">2fa authentification &#xE0; deux facteurs<\/span>  <span class=\"meta-nav\">&#x2192;<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1561","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"fr","enabled_languages":["en","de","fr"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"de":{"title":true,"content":true,"excerpt":false},"fr":{"title":true,"content":true,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/support.pt.lu\/fr\/wp-json\/wp\/v2\/pages\/1561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.pt.lu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.pt.lu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.pt.lu\/fr\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.pt.lu\/fr\/wp-json\/wp\/v2\/comments?post=1561"}],"version-history":[{"count":51,"href":"https:\/\/support.pt.lu\/fr\/wp-json\/wp\/v2\/pages\/1561\/revisions"}],"predecessor-version":[{"id":2934,"href":"https:\/\/support.pt.lu\/fr\/wp-json\/wp\/v2\/pages\/1561\/revisions\/2934"}],"wp:attachment":[{"href":"https:\/\/support.pt.lu\/fr\/wp-json\/wp\/v2\/media?parent=1561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}