1. iPhone Settings<\/h2>\n\n\n\n
To add a new email Account or modify an existing one on your iPhone Mail client you must open the ‘Settings‘ app on your iPhone:<\/p>\n\n\n\n
<\/p>\n\n\n
![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2023\/07\/IMG_8221-A.png\")
<\/a><\/figure>\n<\/div>\n\n\nFrom the ‘Settings’ menu, please select the ‘Mail’ sub-menu:<\/p>\n\n\n
![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2023\/07\/IMG_8222-A.png\")
<\/a><\/figure>\n<\/div>\n\n\nTo add a new mail Account to your iPhone Mail app, please select now the ‘Accounts’ sub-menu which may display already existing Mail Accounts:<\/p>\n\n\n\n Now proceed with selecting ‘Add Account’ which will suggest a list of Email Service Providers.<\/p>\n\n\n\n As the POST residential email services are not listed on Apple’s provider list, please select ‘Other’ as following:<\/p>\n\n\n A new panel will be displayed. Please select here the ‘Add Mail Account’ option accordingly:<\/p>\n\n\n\n On the ‘New Account’ panel, please provide the details as requested:<\/p>\n\n\n\n After having specified the necessary data, the Mail app will try to to identify the configuration.<\/p>\n\n\n\n Currently, automatic configuration for iPhone Mail app is not yet possible, and so the following panel allows you to specify the necessary parameters:<\/p>\n\n\n\n Please fill in the necessary parameters as following:<\/p>\n\n\n\n Confirm your entries using the ‘Next’ button on top right corner. If all provided parameters were correct you should have a panel as following:<\/p>\n\n\n\n Finalize your new mail account using the ‘Save’ button (top right) – and you are done.<\/p>\n\n\n\n If you have already configured your Email Account and you need to modify the existing @pt.lu Account, you need simply to open the iPhone Setting<\/a>s and select the Accounts <\/strong>sub-menu which will display all your email accounts already defined.<\/p>\n\n\n Follow the ‘Account’ link to your mail account »s configuration information:<\/p>\n\n\n To modify SMTP configuration, please follow the ‘OUTGOING MAIL SERVER’ settings panel as marked on the screenshot above.<\/p>\n\n\n\n On the next panel, follow the link to your SMTP configuration for POST’s smtp.pt.lu<\/strong> server. After having selected the correct SMTP Server -> smtp.pt.lu , please check that your configuration is as following:<\/p>\n\n\n IMPORTANT: For iPhone users having installed iOS 17.x, please use only port 587 .<\/p><\/center>\n\n\n\n Unfortunately, Apple has a bug in his iPhone Mail application (iOS 17.x) which doesn’t support correctly port 465 .<\/p>\n\n\n\n Please check that your IMAP configuration is also correct. Please check if your IMAP settings are defined as following:<\/p>\n\n\n We strongly recommend to use IMAP protocol , as the old POP protocol does not well support access to your mailbox using multiple devices.<\/p>\n","protected":false},"excerpt":{"rendered":" The following description and screenshots should guide you to setup a new Apple iPhone Mail Account for your @pt.lu email address as well as modify an existing one to comply to POST’s email security policy. For demonstration purposes, we will use the dummy email address max.mustermann@pt.lu. When configuring your Mail app, please use the credentials … Continuer la lecture de Apple – iPhone – Mail – email configuration<\/span> ![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2023\/07\/IMG_8223-A-2.png\")
<\/a><\/figure>\n<\/figure>\n\n\n\n2. Choose Provider<\/h2>\n\n\n\n
![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2023\/07\/IMG_8224-A-708x1024.png\")
<\/a><\/figure>\n<\/div>\n\n\n3. Add Mail Account<\/h2>\n\n\n\n
![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2023\/07\/IMG_8225-A.png\")
<\/a><\/figure>\n<\/figure>\n\n\n\n\n
![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2023\/07\/IMG_8227-A.png\")
<\/a><\/figure>\n<\/figure>\n\n\n\n![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2023\/07\/IMG_8228-473x1024.png\")
<\/a><\/figure>\n<\/figure>\n\n\n\n\n
\n
![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2023\/07\/IMG_8229-473x1024.png\")
<\/a><\/figure>\n<\/figure>\n\n\n\n
Now you should see that the app is ‘Verifying’ your data with POST’s email server.<\/p>\n\n\n\n![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2023\/07\/IMG_8232-A.png\")
<\/a><\/figure>\n<\/figure>\n\n\n\n4. Modify Existing Account<\/h2>\n\n\n\n
![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2024\/01\/IMG_9159-2.png\")
<\/a><\/figure>\n<\/div>\n\n\n![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2024\/01\/IMG_9160-2-680x1024.png\")
<\/a><\/figure>\n<\/div>\n\n\n
Please note, the smtp.pt.lu may not be your primary server if you are using for instance another email address (i.e. @gmail.com) as your main address.
If smtp.pt.lu is not your only or PRIMARY SMTP SERVER, please select the right one in your list.<\/p>\n\n\n![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2024\/01\/IMG_9161-2-798x1024.png\")
<\/a><\/figure>\n<\/div>\n\n\n![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2024\/01\/IMG_9164-473x1024.png\")
<\/a><\/figure>\n<\/div>\n\n\n
To do so, please select the ‘Advanced<\/strong>‘ panel to have your IMAP settings displayed:<\/p>\n\n\n![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2024\/01\/IMG_9160-3-660x1024.png\")
<\/a><\/figure>\n<\/div>\n\n\n![\"\"](\"https:\/\/support.pt.lu\/wp-content\/uploads\/2024\/01\/IMG_9163-1-473x1024.png\")
<\/a><\/figure>\n<\/div>\n\n\n