Terms of Use

1. Acceptance of the terms of use

Post Luxembourg (the “Company”) provides the Services (as defined below) available on support.pt.lu subject to the present terms of use (the “Terms of Use”). The Terms of Use may be reviewed, updated, amended or removed at any time by the Company without any notice. The reviewed, updated or amended version of the Terms of Use will be posted on this web page and will be effective immediately when posted online. Should the changes be significant, the Company will provide a prominent notice of such changes. The most recent version of the Terms of Use is the version available here on https://support.pt.lu/terms-and-conditions/

The Terms of Use must be read before any use of the Documentation and/or any use of the Services (as defined below). By accessing the Documentation and using the Services, you (the “User”) accept and agree to be bound by the terms and provisions of the Terms of Use. IF THE USER DOES NOT ACCEPT THESE TERMS OF USE OR ANY CHANGES OF THEM, THEN THE USER MUST NOT USE THE SERVICES.

2. Description of the Services

The Company publishes Company Content (as defined below) on the Documentation site and updates such content from time to time.

3. Use of the Services

The Services must be used solely for personal and noncommercial purposes only and subject to the Terms of Use, all applicable law, rules and/or regulations.
The User must use the Services in the respect of privacy, intellectual property and copyright interest of others. The User must be respectful of other users when using the Services.

4. Content published on the Documentation site by the Company and by other users of the Services

The information, data, texts, software, music, sound, photographs, graphics, video, messages, tags or any other materials published on the Documentation by the Company is owned by or licensed to the Company or its licensors (the “Company Content”). The User may not copy, distribute, modify, publish, transmit, sell, reproduce, make derivative works, of any of the Company Content in whole or in part. All rights not granted under these Terms of use are reserved by Company.

The User understands and acknowledges that by using the Services, he/she may be exposed to information, data, texts, advice, opinion, statement, messages or other materials, whether publicly posted or privately transmitted from a variety of sources, and in particular from other users of the Services (the “Content”), and that the Content may be inaccurate, offensive, indecent or objectionable. Under no circumstances shall the Company be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Services, or for the accuracy, usefulness, safety, or intellectual property rights of or relating to the Content. For the avoidance of doubt, the User agrees that he/she will not hold the Company responsible or liable for any Content from other users that he/she may have access via the Services.

If the User believes any materials on the Services infringe a copyright, notices that any user of the Services is not respectful of other people or notices any unacceptable behavior by any other user of the Services, the User may report such activity to the Company by sending a written notice that at a minimum contains information reasonably sufficient to enable the Company to determine the content subject of the infringing activity, to the Company at osm@post.lu
5. Termination of Access

In addition to any right or remedy that may be available to the Company under these Terms of Use or any applicable law or regulation, the Company may suspend, limit or terminate all or a portion of any User access to the Services, at any time with or without notice and with or without cause. In addition, the Company may refer any information on illegal activities, including the User identity, to the proper authorities.

6. Privacy

Personal data and certain other information about the User are subject to the Company’s applicable privacy policy. For more information about the Company’s applicable privacy policy please go to https://support.pt.lu/privacy-policy/ The User understands that through the use of the Services he/she consents to the collection and use (as set forth in the applicable privacy policy) of these data.

7. Links

The Services may contain, or third parties may provide, links to other Internet sites not maintained by the Company. The Company recommends the User to be careful when the User follows these links and to read the terms and conditions and privacy statements of these sites. The Company is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such other Internet sites or services. Despite any links that might exist on the Services, the Company does not control the content of these Internet sites. The User therefore acknowledges and agrees that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such other Internet sites or services.

8. Proprietary Rights of the Company

The Company or its licensors are the exclusive owners of all software, graphics, designs and all copyrights, trademarks and other intellectual property or proprietary rights contained on or used in connection with the Services. Except as set forth herein or as expressly permitted by applicable law, the User agrees not to copy, distribute, modify or make derivative works of any materials, reverse engineer, reverse assemble or otherwise attempt to discover any source code, rent, lease, loan, sell, assign, distribute, transmit, broadcast, publicly perform, sublicense, grant a security interest in or otherwise transfer any such materials, without the prior written consent of the owner of such right or materials. All rights not granted under these Terms of Use are reserved by the Company or its licensors.

9. Disclaimer of Warranties and Limitation of Liability

THE SERVICES, INCLUDING ALL CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THE SERVICES, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT ON THE SERVICES. FURTHER, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE COMPANY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SERVICES OR ANY MATERIALS OR CONTENT CONTAINED THEREIN WILL MEET THE USER’S REQUIREMENTS, BE COMPLETELY SECURE, UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, THAT THE RESULTS WHICH MAY BE OBTAINED FROM THE USE OF THE SERVICES OR SOFTWARE WILL BE ACCURATE OR RELIABLE, THAT THE QUALITY OF ANY SERVICES, INFORMATION OR OTHER MATERIAL OBTAINED BY THE USER THROUGH THE SERVICES WILL MEET THE USER’S EXPECTATIONS OR THAT THE SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY SHALL NOT BE LIABLE FOR THE USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, THE CONTENT AND ANY ERRORS CONTAINED THEREIN PROVIDED BY ANY THIRD PARTIES. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES OR SOFTWARE IS ACCESSED AT THE USER’S OWN DISCRETION AND RISK, AND THE USER WILL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO HIS/HER COMPUTER SYSTEM, INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY THE USER FROM THE COMPANY OR THROUGH OR FROM THE SERVICES OR SOFTWARE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF USE. IN NO EVENT WILL THE COMPANY BE LIABLE UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR OTHER CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, COSTS OF COVER, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, EACH OF WHICH IS HEREBY EXCLUDED BY AGREEMENT OF THE PARTIES REGARDLESS OF WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If any part of these warranty disclaimers or limitations of liability is found to be invalid or unenforceable for any reason or if the Company is otherwise found to be liable to the User in any manner, then the aggregate liability of the Company by claims under such circumstances for liabilities, shall not exceed one hundred Euro (EUR 100).

10. Indemnity

The User agrees to defend, indemnify and hold harmless the Company, its officers, directors, employees, business partners and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) any breach by the User of any of these Terms of Use, (ii) the User’s Content, (iii) the User use of materials or features available on the Services (except to the extent a claim is based upon infringement of a third party right by materials created by the Company) or (iv) a violation by the User of applicable law or any agreement or terms with a third party to which the User is subject.

11. General information

Entire Agreement. The Terms of Use constitute the entire agreement between the User and the Company and govern the User use of the Services, superseding any prior version of this Terms of Use between the User and the Company with respect to the Services. The User also may be subject to additional terms and conditions that may apply when the User uses or purchases certain other services provided by the Company, affiliate services, third-party content or third-party software.

Waiver and Severability of Terms. The failure of the Company to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.

Governing Law and Jurisdiction. The laws of the Grand-Duchy of Luxembourg shall govern the Terms of Use. All disputes concerning the Terms of Use or the User access or use of the Documentation and the Services shall be submitted to the exclusive jurisdiction of the courts of Luxembourg, Grand-Duchy of Luxembourg.